Realvest Global ("we", "us", "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our platform and services.
1. Information We Collect
- Account information — name, email, phone, date of birth, and government ID for KYC.
- Financial information — bank details, payment instruments, and accreditation documents.
- Usage data — pages visited, features used, device and browser information, IP address.
- Communications — messages you send to our support team.
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our services; verify your identity; process transactions; comply with legal obligations; prevent fraud; and communicate with you about your account and our offerings.
3. Sharing of Information
We do not sell your personal information. We share information only with: (a) service providers acting on our behalf (payment processors, KYC vendors, cloud hosting); (b) regulators and law enforcement when legally required; and (c) project sponsors strictly as needed to administer your investment.
4. Data Security
We employ administrative, technical, and physical safeguards including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal, accounting, or reporting obligations. Investment records are typically retained for at least seven years.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal information, and to data portability. To exercise these rights, contact us at privacyinfo@realvest-global.com.
7. Cookies & Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and analyze usage. You can control cookies through your browser settings.
8. International Transfers
Realvest Global operates globally. Your information may be transferred to and processed in countries other than your own, with appropriate safeguards in place.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date above. Material changes will be communicated by email.
11. Contact Us
Questions about this Privacy Policy? Email privacyinfo@realvest-global.com or write to 350 5th Avenue, Suite 4200, New York, NY 10118.